Robloxian IQ Support
Get help with installation, configuration, troubleshooting, and using Robloxian IQ effectively.
Email Support
Get help via email with detailed responses
Beta Support
Dedicated support for beta testers
Discord Community
Chat with other users and get quick help
Documentation
Self-service help and guides
Common Issues & Solutions
Quick solutions to frequently encountered problems
Installation Problems
Agent won't install or start properly
Solution: Check system requirements and run as administrator
Permission Errors
Accessibility or system permissions denied
Solution: Grant required permissions in system settings
No Data Showing
Dashboard shows no monitoring data
Solution: Verify agent is running and child is using monitored apps
High CPU Usage
Agent using too much system resources
Solution: Adjust monitoring frequency and disable unused features
False Alerts
Getting too many or incorrect safety alerts
Solution: Adjust AI sensitivity and customize alert thresholds
Sync Issues
Data not syncing between devices
Solution: Check internet connection and re-authenticate devices
Submit Support Ticket
Can't find a solution? Submit a detailed support request and we'll help you directly.
For urgent security issues, contact us immediately at [email protected]